Installation and Upgrade GuideImportant - READ THIS FIRST before installing or upgrading your softwareRetail Point of Sale 2011/12Lite and Professiona
10Upgrading from a previous versionImportant: If running Retail POS on Windows Vista you need to ensure that your Retail POS database fi le is not loca
11upgrade on this page.Upgrade to QuickPOS 5.1 as described in 2. Upgrading from QuickPOS 5.0 to 5.1 on page 13.Remove QuickPOS 5.1 as described in 3
12back up your Point of Sale database le.QuickPOS, QuickBooks Point of Sale, Retail Point of Sale and QuickBooks have included changes over the year
13Upgrading from QuickPOS 5.0 to 5.1You must upgrade QuickPOS Version 5.0 to Version 5.1 before removing it from your PC as described on page 15. Afte
14Follow the prompts to install QuickPOS Administrator 6. until you reach the last window of the wizard.Click 7. Finish.Upgrading QuickPOS TerminalIf
15Caution: Do not attempt to open QuickPOS Terminal at this time. To continue the upgrade process, you need to remove Point of Sale from your PC follo
16If you need additional assistance with software installation, contact the Reckon Technical Support Team. (Refer to the back cover of this document
17Administrator •Terminal •Administrator and Terminal •You need to install Administrator on a PC that also has QuickBooks 2011/12 installed.If install
18Installing Retail POS on a networkFor Retail POS to perform on a network correctly, les must be shared between computers. This is a task for an ex
19Install POS Terminal. 2. When you rst open POS Terminal on this third PC 3. you are asked to provide the Retail POS database location. Select the
2This booklet explains what you need to know to set up and run Retail Point of Sale 2011/12.The Retail Point of Sale range consists of Retail Point of
Information for new users of Retail Point of Sale
21Installing Retail Point of Sale 2011/12The Installation wizard gives you the choice of installing Administrator, Terminal, or Administrator and Term
22Select the Point of Sale program(s) to install:4. Administrator •Terminal •Administrator and Terminal •You need to install Administrator on a PC tha
23Add an exception to the Windows Firewall on all Retail Point of Sale machinesAn exception to the Windows Firewall should be set up to allow Retail P
24list and enter the list of machines or sub-nets.Click 10. OK on the windows to save the changes.If running Windows 7:Go to the 1. Start menu and c
25Running Retail Point of Sale 2011/12 for the rst time
Performing essential setup tasksWhen you rst open Administrator, you need to perform some basic setup tasks, including transferring information betw
27You can choose to store your data les in another location. Important: If running Retail POS on Windows Vista or Windows 7 you need to ensure that
28The Administrator wizard opens.Specify a location to save the Retail Point of Sale 2. PDB le; (this is the Retail Point of Sale database).Note: Wi
29Specify the location of your Retail Point of Sale 4. 2011/12 database.After completing the wizard you will be ready to run Terminal.
3ContentsSystem Requirements 5Information for existing users of Retail Point of Sale 7Changes to Retail POS 2011/12 8Enhanced Cash Out function 8En
30Registering Retail Point of Sale Terminal
31Register each installed copy of Retail Point of Sale TerminalYou need to register each installed copy of Terminal; i.e., you need to register each c
Backing up your Retail Point of Sale 2011/12 database le
33Back up your database le regularlyWe recommend that you back up your Retail Point of Sale database le at least once a week. You can do this by c
34Note: Additional barcodes, Customer Loyalty, Promotions, Kitchen Printing, Table Manager, Appointment Manager and Currency are features of Retail Po
The Retail Starter Kit and your PC (2011/12)
36Connecting the 2011/12 Retail Starter Kit to your PCAny queries regarding your software should be raised with the Reckon Technical Support Team:Curr
37Barcode two - HeaderBarcode three - TildeBarcode four - SetBarcode ve - Message terminator
38Barcode six - End of Con gurationIf you are having dif culty scanning the barcodes within this document, there is a soft copy of this document ava
39You may brie y see a Windows DOS window appear •and close automatically.Restart your PC.2. Plug your receipt printer into a spare USB port on 3. y
4Terminal 31Backing up your Retail Point of Sale 2011/12 database le 32Back up your database le regularly 33The Retail Starter Kit and your PC
40Click 5. Apply to save your changes.Senor GTP-290B3 (USB) Thermal Receipt PrinterOpen Terminal. Go to the 1. Tools menu and click Options.Click th
Retail Point of Sale 2011/12 and other POS hardware
42Retail Point of Sale 2011/12 can be used with a variety of POS devicesRetail Point of Sale 2011/12 may be purchased as part of the Retail Starter Ki
Retail Point of Sale 2011/12 End User Licence Agreement
44Retail Point of Sale 2011/12 End User Licence AgreementTHIS IS AN IMPORTANT DOCUMENT. PLEASE READ IT CAREFULLY. This is a contract between Reckon Li
45when you purchase the Software or during the course of your •subscription you will be provided with an installation key code. Please keep the inst
46Use of Software is not provision of tax, accounting or professional advice: The information contained in the Software may contain (a) features desig
47Liability • : To the maximum extent permitted by any law, including the Competition and Consumer Act 2010 (Cth) Consumer Guarantees, Reckon will not
482. YOUR PERMITTED USE OF THE SOFTWARESingle use licence: If you have purchased a single user (a) licence, you:may install the Software once, on one
49be conducted in your normal business hours, or upon reasonable prior written notice, at Reckon’s expense. If the audit reveals underpaid or unpaid
5System RequirementsTo install and use Retail Point of Sale 2011/12, you need at least:1.0 GHz Intel® Pentium® IV (or equivalent) processor, •with 51
50You agree to activate or reactivate the Software within a reasonable time or within such time as the Software prompts you to do so.Key codes: Each
51Older versions: Reckon has a sunset policy (covered in (g) more detail in clause 5(a)) which means that technical support is not available for cert
52but it does not include provision of Upgrades of (v) the Software. For further explanation of Reckon’s technical support policy please go to http:/
53conditions of use. Access to Third Party Online Services may be withdrawn by Reckon at any time. Reckon will not be liable for the withdrawal of a
54To make a claim under clause 7(b), you must:(c) email [email protected] with the (i) subject line ‘warranty claim’, and include the foll
55those guarantees, conditions, warranties and other rights will (but only to the extent required by law) apply to this Licence.Limitation of implied
56contain features designed to assist you in complying with the requirements of the relevant legislation at the time of the release of the Software, w
579. TERM AND TERMINATION OF LICENCELicence Term: Unless this Licence is terminated earlier (a) in accordance with its terms, your right to use the S
5810. SUBSCRIPTION TERMSIf you have purchased a subscription version of the Software, this additional clause 10 will apply. Entitlement to Upgrades an
59are found to be in breach of this licence agreement. If the Software is not renewed by the end of the required period, the Software may continue to
6* 64-bit is only supported with Windows 7.**QBi system requirements are higher than POS. Please ensure that you make a note of these prior to instal
60may be required to pay for any technical support (ii) that you may require in relation to the Trial Version in accordance with Reckon’s then current
61Third Party Applications and Technology: When using the (g) Services, you may access third party applications and technology. The terms of the third
62Product updates available onlineReckon regularly posts product news, announcements, and other information of interest to Retail Point of Sale users
63Your important reference numbersCustomer ID:Customer PIN:InstallationComputer/UserInstallation Key Code Product KeyLicence KeyExample Reception1234-
Contacting Reckon Technical SupportAustraliaFor installation and software support, Technical Support is available Monday to Friday, 9.00am – 5.00pm AE
Information for existing users of Retail Point of Sale
8Changes to Retail POS 2011/12Enhanced Cash Out functionRetail POS 2011/12 has been improved on its existing Cash Out function. Now you can enter in t
9Preset MemoIn Retail Point of Sale 2011/12, you can set your Memo function key with preset text for ease of use, for example, adding promotion inform
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